Privacy Policy

Welcome to superiumai.com ("Website", "We", "Us", or "Our"). At Superium AI, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data. By visiting or using our website (superiumai.com) or interacting with our AI-powered messaging services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes, but is not limited to, your name, email address, phone number, and contact information if you submit an inquiry, sign up for services, or interact with our AI text or voice agents.

SMS and Messaging Data: When end users opt in to receive SMS or text messages through services powered by Superium AI, we may collect phone numbers, message content, and communication history for the purpose of delivering and improving the service.

Usage Data: Automatically collected information such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

Tracking Technologies: We use SiteBehaviour, a cookie-less tracking tool, to analyze user behavior on our website without relying on traditional cookies.

2. How We Use Your Information

We may use your information for the following purposes:

To provide, operate, and maintain our AI automation and messaging services. To send SMS and text messages to end users who have explicitly opted in to receive communications from businesses using our platform. To personalize user experience and improve the performance of our website and services. To analyze user data for marketing and analytics purposes. To communicate with you, including responding to inquiries or sending service-related notifications. To comply with legal obligations or defend our rights.

3. SMS Messaging and Opt-Out Policy

Superium AI provides AI-powered SMS messaging services on behalf of its business clients. End users who receive SMS messages through our platform have consented to receive such communications by initiating contact with the relevant business or explicitly opting in.

All SMS messages sent through our platform include opt-out instructions. End users may opt out at any time by replying STOP to any message. Opt-out requests are processed immediately and no further messages will be sent. End users may reply HELP for assistance. Message and data rates may apply.

Phone numbers and SMS communication data are never sold or shared with third parties for marketing purposes.

4. Use of SiteBehaviour Tracking

We use SiteBehaviour, a cookie-less tracking tool that monitors user interactions on our website. Information collected may include anonymized interaction data such as page views, session duration, and click events. No personally identifiable information is collected by SiteBehaviour unless explicitly provided by the user. For more details, please visit SiteBehaviour's Privacy Policy at docs.sitebehaviour.com/privacy/privacy-policy.

5. Third-Party Services

We may share your data with third-party service providers including GoHighLevel (CRM), Twilio (SMS and voice infrastructure), and other automation platforms necessary to deliver our services. These third parties are bound by confidentiality agreements and are only authorized to use your data as needed to provide their services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Data Rights

You have the right to: Request access to the personal data we hold about you. Correct any inaccuracies in your data. Request the deletion of your data under certain circumstances. Opt out of SMS communications at any time by replying STOP. Opt out of tracking technologies by managing your browser settings. For requests or questions regarding your data, please contact us at raphael@superiumai.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Last updated: May 2026.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Superium AI
‍‍
Email: raphael@superiumai.com
Website: superiumai.com

Copyright © 2026 | Superium AI & Automation | All Rights Reserved
SIREN: 913 331 575 | Address: 35 Avenue Ferdinand Buisson, Paris, FR | Contact: raphael@superiumai.com
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